Terms & Conditions

1. The Platform operates as a technical intermediary connecting the Client and the Service Provider.
2. The Platform shall not be considered a party to any contract for the provision of electronic services or professional expertise concluded between the Client and the Service Provider.
3. No partnership, agency, or employment relationship shall be created between the Platform and any of the parties, whether the Client or the Service Provider.
4. Electronic services are provided upon the Client's request and the Service Provider's acceptance.
5. The Service Provider bears full responsibility for the content and quality of the electronic services and professional expertise provided through the Platform.
6. The Platform does not guarantee specific outcomes from the electronic services or professional expertise provided by Service Providers through the Platform.

1. The User undertakes to use the Platform in accordance with the laws in force in the United Arab Emirates.
2. It is prohibited to use the Platform for any unlawful or fraudulent purpose.
3. The Platform reserves the right to suspend or terminate any account in the event of a breach of these Terms.
4. The User must be at least 18 years of age to use the Platform.
5. The User shall be required to provide accurate, complete, and correct information and data.
6. The Platform may request documents for identity verification, commercial licensing, or proof of identity.
7. The User shall bear full responsibility for all activities conducted through their account.
8. The User undertakes not to misuse the Platform or Service Providers in any manner.
9. It is prohibited to exchange information outside the Platform with the intent of circumventing fees applicable to activities provided through the Platform.
10. Identity verification must be completed prior to use of the Platform.
11. Any fraudulent activity shall result in account suspension and the initiation of legal proceedings.
12. Data shall be retained for financial and regulatory compliance purposes.
13. The Platform may use a cookie policy to enhance and improve the User experience.

1. The Platform undertakes to protect Users' data in accordance with its Privacy Policy.
2. The Parties undertake not to disclose any confidential information exchanged during the provision of the Service.
3. The Platform uses data for administration purposes, payment processing, and improving the services available on the Platform.
4. The Platform retains data for as long as necessary for operational or legal purposes.
5. The User may request the deletion or amendment of their data from the Platform.

1. Service fees shall be clearly specified prior to the confirmation of the request.
2. The Platform shall charge a service request fee in consideration for the use of its services.
3. The Platform shall not bear any responsibility for any amounts subsequently paid by the Client to the Service Provider.
4. The Client shall be entitled to request a refund of amounts paid to the Platform if no response is received within 15 days from the date of request confirmation and payment of the applicable Platform fee.
5. A refund request must be submitted by the Client within 7 days following the expiry of the response period set out in Clause 5.4.
6. Refund operations shall be subject to the approved refund policy of the platform and shall be processed through the same payment method used.
7. The Platform reserves the right to make an initial determination in disputes relating to payments.

1. The electronic services and professional expertise provided through the Platform are the sole responsibility of the Service Provider, and the Platform shall bear no responsibility or liability in this regard.
2. The Platform makes no warranties or representations regarding the accuracy, completeness, or suitability of the electronic services provided by Service Providers.
3. The Platform shall not bear any liability for any direct or indirect losses resulting from reliance on the electronic services provided by Service Providers.
4. The Client shall bear full responsibility for any decisions made based on the electronic services provided by Service Providers.
5. The Platform shall not be liable for any indirect or consequential damages arising from the electronic services provided by Service Providers.
6. The liability of the Platform shall be strictly limited to the amount of fees paid through the Platform only.

1. All intellectual property rights relating to the Platform and its content are reserved, and may not be used without the Platform's prior consent.
2. All content shall remain the property of the Service Provider until acceptance and payment are completed, after which ownership of such content shall transfer to the Client upon payment and acceptance.
3. Any reuse or resale of the content is prohibited without prior authorisation.

1. The Platform undertakes to protect Users' data in accordance with its Privacy Policy.
2. The Parties undertake not to disclose any confidential information exchanged during the provision of the Service.
3. Confidential information includes (business data, questions, solutions, personal information, and any other data owned by the Platform).
4. The obligation of confidentiality shall remain in effect for a period of three (3) years following termination or cessation of use of the Platform.

The Platform may terminate or suspend access to the services at any time, without prior notice, in the event of a breach of the Platform's terms and policies.

The Platform reserves the right to amend this Agreement at any time. Continued use of the Platform shall constitute implicit acceptance of such amendments.

1. In the event of any dispute arising between the Parties, the Parties shall first resort directly to an amicable settlement.
2. If the dispute persists, it shall be referred to the mediation centre affiliated with the Ras Al Khaimah Chamber of Commerce and Industry (RAKEZ), in the Emirate of Ras Al Khaimah, United Arab Emirates.
3. In the event that an amicable settlement and mediation are not successful, the dispute shall be referred to the Arbitration Centre affiliated with the Ras Al Khaimah Chamber of Commerce and Industry (RAKEZ), in the Emirate of Ras Al Khaimah, United Arab Emirates.
4. The language of mediation or arbitration for resolving disputes arising out of this Agreement shall be English.

By using the Platform, the User acknowledges that:

1. The User has read and understood this Agreement.
2. The User fully agrees to this Agreement.
3. The User undertakes to comply with all provisions contained herein.